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The CPI Top Ten Broken Agency Processes: Part 3

Thank you for returning for part three of the CPI Top Ten Broken Agency Processes. The first installment focused on identifying the top five operational challenges agencies face, with the second installment focused on the top five financial challenges confronting agencies. Subsequently, the third and fourth installments will focus on practical solutions to addressing these […]

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The CPI Top Ten Broken Agency Processes: Part 2

Welcome back for our second installment in The CPI Top Ten! Our first article in this series covered the most common broken processes from an agency Operational perspective; today’s article will cover the five most commonly broken Financial processes within agencies. A slight heads-up! The content in the following Financial processes (numbers 6-10) is a […]

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The CPI Top Ten Broken Agency Processes: Part 1

It’s been a wild ride.  The transition from founding, operating and selling an agency into management consulting for the marketing services industry has been full of surprises.  We started this journey 5 years ago helping agency owners, principals and executives navigate the ins-and-outs of complex technology deployments, cultural change, organizational change and the transition into […]

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The Ugly Duckling Trilogy: Part III

Welcome to the third and final installment of the series titled The Ugly Duckling: Project Management in a Creative Centric World. In this final chapter, we’ll discuss how to overcome some of the largest roadblocks to a successful Project Management discipline rollout. Unfortunately, it’s not enough to simply recognize the need for a Project Management […]

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The Ugly Duckling Trilogy: Part II

Welcome back to the second part of our Project Management article trilogy, The Ugly Duckling: Project Management in a Creative Centric World. We’ve received a tremendous amount of positive feedback on the first installment, and were frankly surprised by how many organizations are needlessly crippling their profit, productivity and culture due to outdated conceptions about […]

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The Ugly Duckling Trilogy: Part I

Imagine your agency landing a seven-figure contract with a Fortune 100 brand, only to discover a year later that your agency profitability has cratered, resulting in: smaller dividends, reduced profit share, a negatively impacted culture and increased financial instability. Sound impossible? Unfortunately, we see it happen every day. While there are numerous and well-documented ways […]

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