Did you know that the average agency-client partnership lasts less than two years? A tremendous amount of time and effort goes into onboarding a new partner, and it is both expensive and demoralizing (to both parties) when relationships don’t achieve their potential.
And just like any union, the success of the relationship is often predicated on common goals, realistic expectations, chemistry and the ability to recover from setbacks. Domain knowledge, strategy, creative, multi-channel expertise and ROI are the new minimum. Finding a partner that can consistently keep pace with your team and deliver complementary capabilities “at scale” is the difference between a partner you can grow with vs. another burnt relationship. We can help.
At CPI, we work with in-house leadership to build harmonious relationships with their agency partners. We begin by working with leadership to truly understand what capabilities should be kept internally, and what work should be outsourced. We then help you determine your ideal portfolio of agency partners, by model, to help you look beyond immediate needs and instead focus on compatibility. CPI then works with IHA leadership to design optimal roles, functions and workflows to ensure the best possible working relationship.
"I’m very happy with where we are and the progress we’ve made this year. The numbers and the behavior we’re seeing are a direct result of implementing the CPI process and workflows. Yes, you can quote me on that."
By now, you’ve likely heard about the SBA’s second round of the Paycheck Protection Program (PPP) being open to businesses…but did you know that this second round of PPP, which went live last month, can be partially used to cover software expenses, like AgencyStory®?
Read morePortland, OR, December 23, 2020 — The Mx Group, located 20 minutes from downtown Chicago, has engaged Creative Performance Inc. (CPI) to conduct a Workamajig Performance Audit. The goal of the audit is to provide Mx’s leadership with the detailed data necessary to properly structure Workamajig and adopt best practices within the tool to increase […]
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